Overview
The Full Broker Package is designed for broker companies who require management of cargo claims.
This package is ideal for all size brokerage companies. We have the resources and team to handle claims for the biggest of brokers in the market.
Procedure
- Accident Reporting: Immediate notification to TAOClaim upon a cargo damage.
- Data Collection: Gathering all relevant cargo damage details and documentation.
- Coordination: Quick coordination with the carrier's safety and claims team.
- Claims Handling: Complete management of the insurance claim process and contacting the carriers cargo insurance.
- Follow-Up: Updates and follow-ups until the claim is resolved.
Benefits
- Efficient Management: Streamlined processes to handle claims swiftly.
- Operational Continuity: Minimizes disruptions to the broker's operations.
- Expert Support: Professional advice regarding a claim and insurance involvement.
- Comprehensive Reporting: Detailed claims analysis and report generation.
Operations
- Daily Assistance: Help in avoiding cargo claims directly with the carrier.
- Damage Reimbursement: Handling reimbursements for any cargo damages or any damage done to your customer.
- Accident Analysis: Thorough investigation and analysis to prevent future occurrences.
Step-by-Step Process
- Notify TAOClaim: Report the accident immediately.
- Collect Information: Gather all necessary details, including driver statements and photographic evidence.
- Coordinate: TAOClaim works with you to handle the claim submission.
- Manage Claims: We oversee the entire claims process, keeping you updated.
- Finalize Resolution: Ensure all reimbursements and compensations are handled appropriately.
